| 1. |
Can I buy a car as a private car buyer? |
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Yes, but we are not conversant with all import laws of all countries. Depending on the country, you may not be able to import some car models. You need to check your country's import regulations before you begin the purchasing process. |
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| 2. | Can I buy a car/cars which are not listed on your stocklist? |
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Yes, you can. Please click "INQUIRY" from main menu, and send us detail.
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| 3. | Do you give any warranty for the vehicles? |
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No, we don't give any warranty, but we disclose any interior/exterior damage, the distance the car has been driven, etc. We report this information in accordance with our vehicle grading system (Inspection Grade), so you can understand the condition of the car you are buying. [Back
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| 4. |
I don't have a fax machine. How can you send me the documents like invoices? |
| Basically, if you don't have a fax machine it is a hindrance. But, it is not necessary to have a fax in all cases. We can easily send scanned documents via email. Also, there are fax services available on the internet. Click below to go to one of the fax service web sites. http://www.callwave.com/faxwave/ [Back To Top] |
| 5. |
I want to track my EMS shipment |
| If you chose to receive your EMS number, you can track your shipment by clicking below.
(http://tracking.post.japanpost.jp/service/jsp/refi/DP311-00100.jsp?locale=en) [Back To Top] |
| 1. |
How To Make Payment? |
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At present we accept all payments via bank wire transfer (T/T) only. We do not accept any payment by credit card or other modes.
Please note that all forwarding bank transfer charges are to be paid by customer.
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| 2. | Where to send payment? |
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Please click "BANK DETAILS" on top page.
For further information, please [Contact Us].
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| 3. | Do you accept Credit Cards? |
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Credit card payment is currently NOT available.
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| 4. | Do you deal with foreign currencies? |
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Currently, you can pay in Japanese Yen, US Dollars or Euro. [Back To Top] |
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| 5. | Do you accept L/C? |
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No. Currently, we accept payment only by T/T.
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| 6. | How can I see the prices in my currency? |
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You can convert Japanese Yen to other currencies at this currency converter http://www.xe.com/ucc
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| 7. | What are your payment terms? |
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Payments must be made in either Japanese yen or US dollar by T/T.
If not, your order will be automatically cancelled. [Back To Top] |
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| 8. | Do you offer credit? |
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No, we do not. Your car will be shipped only after receipt of your payment is confirmed by our bank.
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| 1. |
How much is shipping charge? |
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Please calculate shipping charges with our freight calculator. You can get a rough idea of the freight from Japanese ports to your country. Please note this is for your reference purposes only. You will receive the precise shipping charge on our Invoice. You can also get quotation/estimate costs of the cars before ordering. [Back To Top] |
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| 2. |
Can I insure my shipment? |
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Insurance is not included in the cost of shipping, but if you inform us of your wish to insure your shipment during the order process, we can get insurance for you at an extra charge.
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| 3. |
How long it will take to reach port? |
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It may take about 3 to 5 weeks after the car leaves the Japanese port, depending on the destination. We use the best shipping company for the destination port as per services. We have tie-ups with different shipping companies for different destination ports.
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| 4. |
What documents we will receive? |
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We will send following documents :
01. Bill of Lading
02. Invoice
03. De-registration certificate ( Japanese & English translated copy if needed)
You will receive these documents by Express Mail or Courier.
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| 5. |
Please give me ship schedule information. |
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• MOL Mitsui O.S.K. Lines, Ltd. - http://www.mol.co.jp/index.shtml
• "K" LINE Kawasaki Kisen Kaisha, Ltd. - http://www.kline.co.jp/index_e.html
• TFS Toyofuji Shipping Co.,Ltd. - http://www.toyofuji.co.jp/english/index.html
• HMM Hyundai Merchant Marine CO.,LTD - http://www.hmm21.com/hmm/jsp/eng/index.jsp
• HOEGH - http://www.hoegh.com/autoliners/
• KIWI Kiwi Car Carriers LTD - http://www.kiwicar.com/
• AMS Armacup Maritime Services - http://www.armacup.co.nz/
• KHN The Keihin CO.,LTD - http://www.keihin.co.jp/english/index.htm
• CSAV Compania Sud Americane De Vapores S.A - http://www.csav.com/
• CCNI Compania Chilena De Navegacion Interoceanica - http://www.ccni.cl/
» Country Specific
• Australia: http://www.dotars.gov.au/roads/safety/bulletin/importing.aspx
• Canada: http://www.tc.gc.ca/roadsafety/importation/impxus_e.htm
• Canada: http://www.canadiandriver.com/articles/mj/import.htm
• Canada: http://www.cbsa-asfc.gc.ca/
• NewZealand: http://www.ltsa.govt.nz/importing/frontal-impact-compliance-status.html
• United Kingdom: http://www.vca.gov.uk/faq/importing.shtm
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